Terms & Conditions

By purchasing products from Windy Hollow Books or using this website the purchaser ("The Customer"), agrees to the following terms and conditions of sale.

1.Consumer Guarantees Act 1993: Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply

2.Business Customers: The Consumer Guarantees Act 1993 does not apply to business customers (where "business" is as defined by the Act). Business customers agree that where products are purchased for the purpose of a business that the Act does not apply.

3.Limitation of Liability: The Customer shall indemnify Windy Hollow Books against any loss of or damage to property or for data or software which is lost, corrupted, deleted or altered. Windy Hollow Books shall not be liable to the Customer for any incidental, indirect, special or consequential damages arising out of or in connection with the purchase, use or performance of products or services, even if Windy Hollow Books has been advised of their possibility. In no case shall the maximum liability exceed the cost of the original order.

4.Refunds: Refunds will be given at the discretion of company management.

5. Addressing: If a product is found to be mis-addressed by Windy Hollow Books then Windy Hollow Books shall be responsible for the re-delivery, replacement or refunding of the product. If the Customer is found to have given an incorrect or insufficient address, then Windy Hollow Books will not refund or resend the product and all responsibility for correcting delivery will be borne by the Customer.

6. Incorrect Bank Account Number: Windy Hollow Books gives the customer the choice to pay for products through bank transfer. If the Customer credits money to the incorrect bank account number, and the correct number was provided to the Customer by Windy Hollow Books, then Windy Hollow Books will not accept any responsibility for correcting payment and the goods will not be dispatched.

7.Mailing Cash: Windy Hollow Books does not recommend that cash be mailed for payment of products. If the Customer does mail cash, Windy Hollow Books accepts no responsibility for the theft, loss or otherwise non-delivery of mailed cash.

8. Cancelling Orders: Windy Hollow Books reserves the right to cancel orders that we believe to be fraudulent or constitute a mis-use or a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing.

9.Delivery Estimates: Windy Hollow Books  makes every effort practical to ensure that delivery timeframes given are accurate. However the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforseen events.
By placing an order, you agree not to hold Windy Hollow Books liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

10.Communications: By creating an account with Windy Hollow Books you consent to receiving electronic communications from Windy Hollow Books.These communications will include: account status updates, order status updates, promotional and marketing materials, and other information relating to the service. Your personal details will not be made available to any third party. For more information please see our privacy policy.


Windy Hollow Books  would like to welcome you to this website. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer. 

The information on this website is provided for general information only. Windy Hollow Books has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur including through negligence. Windy Hollow Books does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.

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